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In a context where remote collaboration has become the norm, companies are seeking to adopt instant messaging solutions for businesses that are reliable, secure, and respectful of their digital sovereignty. Two names often stand out: Twake Chat and Zoom. While Zoom is widely known for its video conferencing features, Twake Chat is now emerging as a next-generation open-source instant messaging platform designed for demanding professional environments. This article offers a clear comparison between these two tools to help you make an informed choice.
Comparative Table between Twake Chat and Zoom
| Criteria | Twake Chat | Zoom |
|---|---|---|
| Type of Software | Open-source instant messaging | Proprietary video conferencing application |
| Open Source | Yes, based on the Matrix protocol | No |
| Security and Encryption | End-to-end encryption, encrypted instant messaging | Partial encryption depending on the subscription |
| Collaborative Features | Chat, files, channels, integrations, notifications | Integrated but limited chat, video-centric |
| Interoperability | Native interconnection with other Matrix tools | Closed to the Zoom ecosystem |
| Hosting | Local or cloud hosting, choice available | Hosting only in the Zoom cloud |
| GDPR Compliance | Designed to be fully compliant with European standards | Compliant, but data processing is outsourced |
| Digital Sovereignty | Supported by LINAGORA, a European player in free software support | American company, servers often located outside the EU |
| User Interface | Modern, modular, designed for productivity | Modern, modular, designed for productivity |
| Licence | Free (AGPL), customizable | Proprietary, closed |
Why Choose Twake Chat
Twake Chat is not just an alternative; it is a natural evolution towards a more ethical, secure, and adaptable instant messaging for businesses.
A Tool Designed for Professional Collaboration
Twake Chat offers a fluid interface integrating communication chat, file sharing, task management, notifications, and integrations. It allows teams to centralize their communication without multiplying tools. Each workspace can be organized by thematic channels, projects, or departments.
Security, Transparency, and Sovereignty
Based on the Matrix protocol, Twake Chat ensures a high level of security with end-to-end encryption. This means that only users can read the exchanged messages, not the intermediate servers. Unlike proprietary solutions, Twake never compromises the confidentiality of exchanges.
Open Source DNA
Twake Chat is developed by LINAGORA, a French company recognized in the field of free software support. The tool is entirely open source, allowing for total customization, independent code audits, and complete transparency regarding the processed data. It is a strong choice for organizations that wish to maintain control over their digital infrastructure.
Compliance with European Standards
In terms of GDPR, Twake Chat is exemplary. The user remains in control of their data. Hosting can be done on the organization's own servers, avoiding any dependence on third-party providers located outside the European Union.
Ethics and Sustainable Vision
By choosing Twake Chat, you opt for a solution that respects the digital environment, supported by a company committed to sovereign and ethical digital practices. It is more than a technical choice; it is a strategic orientation towards the future.
Why Use Zoom
Zoom is a major player in the field of unified communications, particularly recognized for its video conferencing quality. It can be suitable for occasional meetings, webinars, or online training.
A Mature Solution for Video Conferencing
Zoom has gained great popularity thanks to its stability and the fluidity of its video calls. For structures with a central need for video conferencing, especially in event mode, Zoom can represent a robust solution.
A Well-Integrated Tool in the SaaS Ecosystem
It easily integrates with cloud office suites like Microsoft 365 or Google Workspace, which can be an asset for teams already engaged in these environments.
Limited Chat Functions
However, its instant messaging system remains secondary, poorly adapted to continuous collaboration. The chat features are often used as support for meetings, without offering a complete communication chat experience or organization by project or team.
Recurring Confidentiality Issues
Zoom has been criticized several times for security flaws or a lack of transparency in data processing. Although improved, these issues persist, particularly concerning data hosting outside Europe, which raises questions for entities subject to GDPR.
Conclusion: Twake Chat, the Best Solution for Sovereign Collaboration
While Zoom remains a useful tool in certain contexts, it is now largely outdated when it comes to building a modern, secure, and ethical instant messaging for businesses. Twake Chat stands out as the best alternative for structures that wish to regain control of their internal communication, adopt robust communication chat, and ensure encrypted instant messaging for their exchanges.
Thanks to its open-source anchoring, its compatibility with the Matrix protocol, and the free software support provided by LINAGORA, Twake Chat represents a complete, sovereign solution aligned with the real needs of modern businesses.
All trademarks, company names, and brand names mentioned on this website belong to their respective owners. Product features and specifications are based on publicly available sources and marketing materials as of May 2025. Please note that the information presented is subject to change. If you find any inaccuracies, feel free to contact us at support (at) twake.app
