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ministere-de-lсonomie-et-des-finances

Trusted partner for Open Source support and services across the entirety of French government

Challenge

French government overall and ministry of Finance in particular seek to leverage the reliability and high-quality maintenance of Open Source support, servicess and solutions

Solution

With a catalog of 500+ Open Source maintenance and support software, since 2000 LINAGORA continues to provide top-tier service. Backed by comprehensive expertise in full-cycle activities— from audits to consulting—LINAGORA consistently delivers quality and reliability.

Through official tender wins such as SLL and ELL, LINAGORA delivers high-quality Open Source support to various French ministries. These contracts underline LINAGORA's commitment to providing exceptional Open Source solutions, helping government entities operate securely and efficiently

Client Challenge

Since the 2000s, French public authorities have increasingly recognized the importance of Open Source software. This commitment was underscored by President Macron’s emphasis on Open Source for digital sovereignty in his June 2023 Vivatech speech. Building on a 2021 Prime Ministerial circular, the Ministry of Transformation and Public Service launched the "Open Source and Digital Commons" plan to promote Open Source use and development in government and attract digital talent. LINAGORA is at the forefront of this initiative, leading the market in delivering support for Open Source software.

As the French government and its ministries embrace Open Source to drive digital transformation, they prioritize reliability, security, and innovation. They seek high-quality maintenance and expert support to enhance public services. By securing a trusted partner in LINAGORA through official tenders, they ensure greater control, transparency, and sustainability in their Open Source initiatives.

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Solution

LINAGORA has successfully secured two significant tenders with the Ministry of Finance, covering support and maintenance as well as expertise in Open Source solutions. Out of the 6 lots available, LINAGORA won Lots 1 and 2, offering services such as implementation studies, support, audits, feasibility studies, development, and monitoring on a unit-based order system. This contract showcases LINAGORA’s extensive expertise and top-tier professionals, leveraging the collaborative nature of our community. Through our Open Source Software Assurance (OSSA) service, established in 2004, we deliver premium 24/7 support and maintenance for a wide range of Open Source applications.

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OSSA

With OSSA (Open Source Maintenance and Assurance) LINAGORA has been managing over 500 Open Source applications. Since 2000 clients benefit from exceptional support, data protection and digital sovereignty, along with flexible configuration options

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Customer success stories

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Castorama

Castorama

Castorama integrated LinTO, LINAGORA's innovative AI, to enhance the shopping experience for home appliances, showcasing the flexibility and efficiency of this solution developed by our R&D team.

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Sofins

Sofins

LinTO enhanced an AI model with 16 million words from various documents and 53,000 new terms. Speech is displayed in real time, with contextual corrections every three words, achieving a final error rate of less than 1%

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Air France

Air France

Air France signed a 3-year partnership with LINAGORA for 24/7 OpenLDAP support and Open Source expertise. This partnership secures its applications, ensures rapid response to critical vulnerabilities, and guarantees infrastructure continuity through the Open Source Software Assurance (OSSA) service.

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