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Successful Digital Transformation: BSCC IT Department's Open Source Innovation with LINAGORA
Open source software support
5 standard CNS software packages
Faced with rapidly evolving Open Source technology requirements and tight deadlines, BSCC's IT Department undertook a strategic transformation of its information system (IS). The main objective was to adopt an innovative sourcing approach to generate significant added value while meeting major challenges:
Reactivity: Respond rapidly to growing demand in a context of very tight deadlines.
Resource management: Optimize capacity and workload.
Cost reduction: Reduce operating costs while improving service quality.
Technological Adaptation: Capitalize on best practices and adapt to evolutions such as the Cloud and Big Data.
Management simplicity: a single point of contact for Open Source needs.
Contract streamlining: Simplify support contracts for specific products and projects.
To overcome these challenges, BSCC has chosen to adopt a delivery model complementary to its existing service center, focusing on high-level support, in-depth expertise, and efficient integration of Open Source solutions, particularly for the infrastructure and operation of its IaaS offering.
The partnership with LINAGORA has been decisive in this transformation. Here are the main benefits
Flat-rate annual support: Unlimited access to support for 5/8 open-source software, ensuring greater responsiveness.
Customized services:
Consulting and Support: IS evolution strategy and maintenance.
Implementation Assistance: Implementation of solutions with technical expertise.
Expertise Services: In-depth technical expertise for Open Source solutions.
BSCC has entrusted LINAGORA with the support of key technologies such as :
Cassandra database
EJBCA PKI
CENTREON Monitoring
HashiCorp VAULT secret management
This collaboration has enabled BSCC to succeed in its digital transformation, with a significant improvement in responsiveness, optimized resource management, reduced operating costs and enhanced service quality. By benefiting from expert support and centralized management of Open Source requirements, BSCC was able to adapt effectively to technological disruptions, while rationalizing its support contracts.
This success demonstrates how a well-thought-out, tailored approach can turn challenges into opportunities, perfectly aligning performance and cost objectives with the demands of the modern marketplace.
