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Live from #RPLL 2026 - Twake Mail, AI serving E‑mail Without Replacing It
It’s always a pleasure to reunite with the open‑source ecosystem we know so well … and that knows us just as well! We even had the chance to chat with peers such as OW2 and Origine France Garantie, who will also have their big events in the coming weeks.
RPLL is that special moment when we meet historic contributors, long‑time partners, and newcomers who are still discovering our projects and approaches.
This year, one topic kept coming up in the conversations: the growing interest around Twake .ai and concrete AI use‑cases in collaborative tools.
4:45 PM – Twake Mail: Boost Your E‑mail with AI
Our colleagues Benoît Tellier and Alae Mghirbi took the stage to present the solution.
Starting point - E‑mail remains the most universal work tool, yet its usage has hardly changed; it stays one of the most rigid.
Our approach - Show how AI can be embedded directly into daily workflows without complicating the user experience:
- Automatic summarization, rephrasing, and translation of messages.
- An assistant built on OpenRAG to help with drafting and prioritization.
- Prioritization logic and assisted replies that surface the most important exchanges.
- Intelligent exploitation of conversations through semantic‑analysis capabilities, all without altering habits or overloading the interface.
Deployed use‑cases - Several teams are already using Twake Mail to save time, avoid information overload, and respond faster to critical messages.
“AI should help the user, not take control of their tools.” - the slogan that resonated throughout the discussions.
Feedback from Participants
The talks highlighted that the most concrete value lies in an AI that is integrated into everyday tools without burdening the experience.
The feedback confirms that Twake Mail:
- Summarizes and rephrases e‑mails,
- Assists with writing,
- Prioritizes conversations,
- Leverages inboxes more intelligently via OpenRAG,
- All without changing habits or cluttering the interface.
Thank you to the ecosystem present at RPLL - a blend of familiar faces and newcomers still discovering Twake .ai and our open‑AI approach!
Meet us on site to explore these innovations further.
