CONFERENCES AND SPEAKERS

"The Open Conversation Kit" Tock; 8 years of production and collaborations + LLM prospects

Open Source Experience - 6 & 7 December 2023
Palais des Congrès, Paris

8 years ago, SNCF Connect & Tech relied on Open Source bricks and then shared its Tock platform "The Open Conversation Kit" with the community, asserting itself as an innovator and producer of commons (Acteurs du Libre award 2019), opening the way to unexpected collaborations.

A few years and many chatbots later, different types of organisations are cooperating and leveraging this open platform for their own projects, products and even experimenting with new LLM and generative AI solutions.

In this session, you will discover how several companies are using and contributing to Tock :

• SNCF Connect & Tech, whose Tock is at the heart of the customer experience and internal chatbots;
• ENEDIS, which has structured its internal and external chatbots with Tock ;
• Crédit Mutuel Arkéa, which contributes a great deal to Tock and also uses it to experiment with different LLMs;
• LINAGORA, since we are integrating Tock and its voice technology into our LinTO voice transcription product;

By Open Source Experience Michel-Marie MAUDET Francois Nollen Benjamin Bernard

An event supported by Systematic Paris-Region and organised by Infopro Digital with the support of the CNLL.

#opensource #logiciellibre #devops #dsi